Total Boilers Limited

We had our annual service from Total boilers at the end of November and they replaced a fuel nozzle. less than 2 months later, the boiler broke down. I called Total boilers and they sent an engineer out. The engineer said it was the nozzle or control unit. He said he would order the parts and would give me a quote. After 5 days of chasing them (no hot water or heating in the winter with 2 young children) they advised that it wasn’t the nozzle and the engineer didn’t say it was the nozzle, it

Excellent job from Total Boilers in July 2025 they fitted a new oil boiler which is situated outside.Whole job only took a day they were clean tidy and very professional and have made an excellent Job.We would definitely use again and 100% recommend them to any one needing a new boiler.

Appalled. For 50 minutes of work (including chat time), we found ourselves invoiced £288 for 4 hours of work (no parts). Our proof of the 50-minutes on site is irrefutable: Our CCTV clearly shows two engineers arriving together (rather than just the one booked) and departing together 50 minutes after arrival. We assumed the surplus ‘engineer’ was a trainee as there was no need for his attendance. We were subsequently stunned to be charged for the combined hours of two engineers (one surplus to t

A couple of weeks before Christmas our Stanley boiler finally gave up the ghost. I had little hope of replacing it quickly but then, riding over the hill came the cavalry in the shape of Total Boilers. Chris Jones visited twice to assess the job, provide a price and set a date of 20 December. Kevin, the lead heating engineer, and his crew were brilliant. They arrived at 7.30 a.m and had effectively finished the job by about 3.30 p.m. They were highly professional, friendly and considerate and w

We used this company for the first time in February when they did a quite large and messy job for us. We were so impressed with everything they did and the care they took that we used them again to fit a cylinder a couple of weeks ago. The boss Chris and his lovely daughter in the office were excellent, as were the men who did the work. Very professional company, highly recommended.