Steve Wilcock Plumbing & Heating Engineers Ltd

Seeing reviews from 2 years ago telling the same issues present this day, is a word of warning to anyone considering using their service. No one EVER answers the phone, NEVER has an answer machine message been replied too. ASHP installed 2019 in new build…..took nearly 45 months to get a response and first service done. While engineer was nice, competency questionable. We have an FTC 5 Ecodan controller with underfloor heating and room sensors downstairs, radiators upstairs with a single sensor

Don't not use this company, unbelievably poor customer services. Never answer their phone or emails. Most definitely not 24 hour service. I had a waste Piper replaced. The work was not checked before they left my premises. 2 weeks later I had a leak which turned to be the waste pipe being pushed in to far. I contacted Steve, I talked him through the issue and he seemed to be understanding and said that I wouldn't have to pay for the work they did. He said he would reimburse me for having the

Had a full heating system and heat pump installed, couldn’t be happier. A great team, very tidy & explained everything clearly. Returned when I couldn’t remember how to operate. Highly recommend.

Could not be happier with Service from Steve. Highly recommended.

On time and spot on job