Air Source Heat PumpsWater Source Heat Pumps

Details

MCS numberAPH-47717
Certified byAPHC
BUS schemeBUS Registered
TypeAir-To-Water
Regions coveredSouth West, Wales

Address

7B Castle Parade
Usk
Monmouthshire
NP15 1AA

Google Reviews

★★★★★
★★★★★
4 out of 5 from 16 reviews
Stephen D 2 months ago
★★★★★

I recently had a octopus cosy heat pump installed by smart energy homes and couldn’t be happier. They carried out a free survey within days of my enquiry and had me booked in for installation within just two weeks. Really fast! The whole process was very smooth and the install is top notch. The price was also very reasonable after the government grant deduction. After being messed around by other local companies just trying to get me a survey, this was top-class service. Highly recommend!

Hilary Ashton 7 months ago
★★★★★

We have just had a complete ECO4 retrofit - wall insulation, complete central heating installation, air source heat pump and solar panels. The whole process was about 8 weeks, the team were superb and the end result is amazing! Our house is warm and our bills should be reduced, with no more hefty oil bills! Shane and Michael did a fantastic job, especially considering we have awkward arched windows - they figured it out and the plasterwork finish is flawless. The builders , electricians, plu

James A 7 months ago
★☆☆☆☆

I would be extremely cautious about using this company. They came out to assess my home and I was successful in getting the full insulation grant, which included cavity wall insulation and loft insulation. After seeing the BBC articles where out of the total 60,000 homes that got the grant, over 30,000 now have damp and mould issues, I called to enquire about their guarantees. They told me that other companies in the past have made lots of money from these schemes and then gone bust due to incor

Elisabeth Cosslett a month ago
★★★★★

Excellent work by professional installers, I was well supported and informed throughout the whole process. There has also been good follow-up.

richard coombes a year ago
★★★★★

I was contacted by a sales representative from smart Energy homes about 2 months ago. We've had 6 walls insulated, plastered and some extractor fans also installed. And had our radiators fitted back on, didn't cost a penny. I found the experience to very good, fantastic communication and any issues that arose, we're actioned failry quickly. Customer service from Meg, and recently Joe was really good. I see alot of people posting that these kind of things are scams, from my experience with t

See all reviews on Google

Reviews sourced from Google

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