Jarrett Plumbing and Heating Ltd

Poor customer care. Jarrett Plumbing installed the shower (ensuite) in my new property built by Barratt Homes. The first time using the shower, a metal clip at the top of the shower door came off and we reported the to Barratt. On the day they came to fix this, noone was home and I got a voicemail about one of their workers outside my house when I was at work miles away. When I called them about this, I spoke with a very abrupt receptionist who told me she had called me prior to the visit to arr

Previously had no issues with Jarrett doing our boiler services. Engineers always friendly and the price of the service fairly reasonable. However, they serviced our boiler last week and the engineer snapped the hinges off one of the panels. He had just before this asked my partner for the manual as he wasn't used to working with Worcester Bosch boilers. He said they would order a new hinge for us and let us know when it's in. Heard nothing after that except to get the invoice for the service. I

I had a leak underneath my shower, Jarretts Heating and Plumbing. were called, I believe the plumber fixed the leak ? but He damage all my shower panel and decided not to say a word about it and left in a rush, I went upstairs to see my shower and I saw the shower panel all damage , contacted the company that sent the plumber to fixe my issue , and obviously I asked about the damage on my shower panel ... the replay I get from them was, the plumber has no idea who did the damage, I couldn't

We recently had a system boiler fitted. The job was carried out on time and as scheduled. The job was estimated and quoted in a timely manner. Chris the engineer who carried out the work was a credit to Jarretts plumbing and heating co. He was polite, considerate, kept us informed of progress and next steps. Very knowledgeable and a tidy worker. I would highly recommend.

We had our air source heat pump installed and serviced for 12 years by Jarrett Plumbing. Whilst their service in the first few years was OK its gone downhill in the past year or so. We had two parts replaced on our heat pump which was advised by an engineer from Jarrett. Each time they attended the engineers didn't seem to know how to fix the issue and kept calling the manufacturer for advice. Jarrett even sent an engineer that knew nothing about heat pumps! Within 2 years both parts had gone w