Heatshine Ltd T/A Martyn Oconnor and Co

I waited for 6 years to have the rayburn put on. It's been done now by this fantastic team from HEATSHINE. I am so happy! Tom Leavitt explained how to light it too and gave me a demo. These are good and knowledgeable men who are polite and clear up after themselves. Highly recommended!

We phoned Heatshine at 0930 on the 5th Jan as we’d just aborted an attempt to get to Glangwilli in Carmarthen due to treacherous conditions on the road and returned home to find our heating had died whilst we’d been out. The guy that answered the phone was friendly and helpful but couldn’t promise when they’d be round as 1st day back after Xmas with atrocious weather they were understandably very busy. I phoned again at 12 just to see if they could give me an ETA for arrival as it was getting ve

To THEM: Just another customer. To US: Smelt gas so asked for safety check. Disabled so...change of medical regime, up early, dust sheets down, change of jobs in kitchen, cleared cooker of utensils. Waiting around, unable to complete anything, loss of nearly three hours just waiting and then... phoned to find out state of play, they phone back to say engineer cannot make it and will have to change date! Cancelled; STILL smell gas. DO THEY CARE? In their little world they and their engineer c

Gary sorted out a complex problem I had been having with my ASHP for a few years, picking up a blocked drain pipe feed, causing issues with the defrost cycle in frosty weather. A comprehensive check of all components, a respectful attitude, and one happy customer. Thank you.

I am a new costumer and am impressed. I had two leaks on my boiler in the last month, due to failing parts, and each time Judy at the office did her best to fit me in as quickly as possible, even though I live a fair bit out of the way. Both times managed to fit me in earlier than first planned. Both jobs were done quickly and all was left tidy. Costs, average. Thank you