Heathlands M & E Group Ltd

I called this plumber for a quote and was disappointed to be charged a £108 call-out fee that was never disclosed upfront. No work was performed; the plumber simply confirmed the exact issue I had already accurately described over the phone - a process that could have easily been handled via photos had they been requested. Pricing transparency is essential, and charging this amount for a simple estimate without any prior notification is poor practice. Following this experience and because of the

Heathlands provide an excellent timely service and are very flexible in responding to our requirements. We needed a new boiler just before Christmas and Chris and the team pulled out all the stops to get everything sorted before finishing work for the festive period. Based on our experience I can thoroughly recommend Heathlands for domestic service work.

Heathlands provided a quick response to my enquiry and an engineer was available to fix our toilet cistern. The engineer was friendly, knowledgeable and offered appropriate options for fixing the problem. Will definitely use them again, thank you!

I contacted Heathlands to book a boiler service. I was impressed with the way my request was handled, how quickly an appointment was organised and the professionalism and politeness of the person who took my call and the engineer who serviced the boiler. I would use this company again and would recommend to family and friends.

Although quite a small domestic job I was treated with professionalism throughout. Details of costs of call out etc. were explained fully and the electician arrived within 5 minutes of the advised attendance time.