Heatcare Oil and Gas Limited
MCS Certified Installer · NAPIT
Details
| MCS number | NAP-53350 |
|---|---|
| Certified by | NAPIT |
| BUS scheme | Not registered |
| Type | Air-To-Water |
| Regions covered | Scotland |
Address
Mansfield House
Land Street
Keith
Moray
AB55 5AW
Google Reviews
Lot of "no idea" people..a whole year checking my gas boiler for lack of pressure.. it was leaking pipes underneath my floor boards..if your not in a housing association where you have no choice...stay away from them!!
Communication is poor, attend without notice, engineers Dont know how to pick up a phone if they're visit is unsuccessful. They love to breach you're data rights by breaching GDPR passing on emails to Third parties. They Dont have a privacy policy online, they pass on subject access requests to other companies which aren't data controlled. Complaint went in - currently taking legal action on the company - NOT RECOMENDED.
One of the worst mickey mouse companies ever. They coming to your house for service and ignore defects also leaving damages to water valve behind. After contact with company to highlight issue they advise you to put bowl under left leaking by their tech water valve. Company make choice when they kindly will come to fix your stuff damaged by their employee. They don't know what ,when and who will come to fix damages caused by them. RUBISH and INCOMPETENT ,GRUMPY outer and office stuff. Reminds me
They installed new air flow pump system while i was away working and when I returned the heating wasn't working supervisor came out and put up to pressure said it would work in couple of hours and left,it didn't, called them Saturday noon available guy came out Sunday I told him about the pressure dropping, he said it sounds like a leak waited 20 mins, said I can't get a hold of the other plumber and left, said he'd be back on Monday, no hot water no heat in the snow conditions, it does not tak
They left my family with no heating and water from December 2019 to January 2020 (over a month). Came out several things and couldn’t find the problem and advised that there might be a leak that I should use leak detection company to find the leak, I called a leak company who quoted £810. I decided to try another company to check the boiler and water cylinder, they advised me to change the pressure relief valve and expansion vessel (£240) and everything was back to normal.
Reviews sourced from Google
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