Heat Different

A superb, customer-focused, professional, fun, and fast company — 5 stars. We chose Heat Different over several Norfolk-based installers to carry out a full central heating installation in a house with a non-traditional setup. From the outset, their approach stood out. Using only the house sale information, Heat Different swiftly provided an initial budget estimate for us to review. This is where the difference became clear. Craig, the frontman of Heat Different, is 100% customer-focused. His a

We have been considering the idea of installing a heat pump in our home as we are all electric and the boiler was eye-wateringly expensive to run. Following research we decided to use HeatDifferent and from the outset they have been brilliant. Each member of their team is really excellent in their own area of expertise and they work so well as a team. The home has been consistently warm and our heating bills have been cut by 2/3rd plus there was the added bonus of a government grant of £7,500

So I required a retro fit of a heat pump system into an old house with old plumbing. I wanted to discuss the best solution and all I got back was quotes from numerous suppliers for an installed system. I had lots of questions and issues to resolve and wanted to discuss. Heat Different spent time discussing the options and we came up with a plan. Craig and team were brilliant. They use modern press fit plumbing, planned the plumbing before starting and did an excellent tight and clean install. We

Thanks to the whole team at Heat Different. The job was completed as agreed and to our satisfaction. A leak did occur during the commissioning process which is likely to have caused considerable delay for other installers. Heat Different resolved this problem with little fuss/mess. All people/companies make mistakes and it is the ability to resolve these to the customers satisfaction that counts. Well done Heat Different! Although the system is not yet being used for heating due to the weather w

I spotted Craig's sign written Vans on the A11 and was seeking air source heat installation for our multiple barn renovation. I contacted them (and a few others). Craig was first to turn up, he was really professional, knowledgeable, approachable and understood that we didn't know a thing about air source. We had 3 units installed and the whole team have done a fantastic job. The installation was smooth, exceptionally neat, it works great so all our newbie fears have disappeared. I got all