Greenstar Energy Limited

I had an issue with my heat pump which caused me to have no heating three days before Christmas, after contacting Greenstar and after a few discussions with the engineer it turned out to be a relatively simple issue to resolve, which I could do myself. Giles saved me a considerable amount of money as I was trying to get an engineer from other companies to visit, impossible over the Xmas period. Excellent advice, excellent customer care.

Giles was professional, knowledgeable,polite & a very good tradesman. He has completed 2 jobs for me one a service on my heat pump & the replacement of my defective solar panel inverter. The prices quoted were fair & both jobs carried out within time. I have already booked Greenstar energy to service my heat pump this December.

I can’t comment on the quality of their work, but they appeared to have little respect for my time as they cancelled the appointment to service my heat pump system twice in a row, both times on the day they were due to attend. I know this seems to be the norm these days but I couldn’t risk another wasted day so the search for a heat pump engineer continues…

Work carried out was disappointing, unable to fix problem had to use another contractor complete. Kept removed parts & would not return them. Difficult to contact, does not communicate

Solar Panel installation and servicing our Air Source heating system.