Future Heat Ltd
MCS Certified Installer · NAPIT
Details
| MCS number | NAP-66416 |
|---|---|
| Certified by | NAPIT |
| BUS scheme | BUS Registered |
| Type | Air-To-Water |
Address
2C Western Approach Industrial Estate
South Shields
Tyne and Wear
NE33 5QU
Google Reviews
84 yr old left with heating system that doesn’t work and a flood at 10.30pm. Radiators fitted in places that stop doors opening and prevent furniture being where it was for 57 yrs. Dust everywhere (avoidable). One thermostatic valve only finger tight (leaking). Holes for pipe work not made good. Huge air source heat pump with one of its feet balanced on a stone. Joint failed during installation causing minor flood…property damaged. Glossed over by installers. System not working when the install
Update : After posting my last review UKEM got in touch with me and apologized for overlooking my issue. An engineer visited and sorted out the leaky radiator, and took a look at the inverter which was working properly again after I had restarted it a couple of times. Solar companies do get very busy in the autumn/winter period so I can imagine they had a lot on… Here’s an update to my earlier review - this does not refer to the installation team who were great; The installation team were grea
I cannot sing this company’s praises enough! Their service has been exceptional from start to finish. I would particularly like to thank Gary who went out of his way to ensure that the engineers attended quickly to help us and to Lee and Yusha who attended and worked tirelessly into the evening to ensure that we were left with a fully working system. They showed absolute professionalism, made the disabled occupant of the company feel completely comfortable and took time to engage with us and ens
Had a great service from Josh installing our heat pump and radiators down in the depths of Cornwall. Despite them having difficulty with a delivery and removal of our old boiler they remained professional throughout and updated us each time a situation changed. Also the house was left clean and tidy at the end and the waste has been neatly left ready for collection, great service and they were both great with us having children wondering around too 👍
Nice friendly people, but I get the impression because it was a 3-5+ hour drive for each contractor the job they done for me was rushed. Didn't wire the solar inverter up correctly, and took a day and a age to come out and sort it again, and had a smart meter installed yesterday only to find the meter installer had to leave us disconnected from the grid due to a serious fault left by the electricians (a reverse polarity) phoned up future heat and was assured some one would be out to sort it that
Reviews sourced from Google
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