Cotswold Energy Group Ltd
MCS Certified Installer · NICEIC
Details
| MCS number | NIC-5892 |
|---|---|
| Certified by | NICEIC |
| BUS scheme | BUS Registered |
| Type | Air-To-Water |
| Regions covered | London, South West, Wales, West Midlands |
Address
1 Upper Mills Trading Estate
Stonehouse
Gloucestershire
GL10 2BJ
Google Reviews
Very poor after service : Had my ASHP fitted 3 years ago and I have been calling and emailing since mid September to book an annual service. No one returns my calls or emails and I am told that I am on the list to be seen. Still no call back from anyone. If I could go to someone else to get it serviced I would but feel that for warranties to be valid I am stuck with Cotswold. They used to be a very good company, sadly not anymore . Very frustrating.
I had my ASHP fitted a year ago. Whilst the engineers themselves are excellent and I think did a good job, the after sales care is very poor. I received poor advice on the number and size of radiators and returned several as there wasn't sufficient room in the house for them! It was agreed that I would be credited for these against future services but this seems to have been conveniently forgotten so I am now several hundred pounds out of pocket. I will of course pursue this, in court if necessa
Waited three days for a sales person to call me. Was promised on a Friday I would be called. It's now Thursday and still waiting. Very poor. If that's an indication of their level of service then perhaps best to keep away. Such a shame. I had an installation put in last April by them and they were excellent.
Disgustingly poor after care. Error on certificates meant we couldn't register for a solar tarrif for months. 7 months later the issue is still unresolved and contacting anybody is just a case of being passed from pillar to post. 4+weeks between emails with staff who clearly have no clue on solar systems. Avoid !
Cotswold Energy Group recently installed solar panels and replaced old storage heaters and insulation on our property with new efficient models . All the work was done quickly and we were left with a clean house which is warmer and uses less energy. It was a good and efficient service that we were very pleased with and can recommend .
Reviews sourced from Google
Find more installers
Habo Energy’s home battery saves ~£900/year on electricity bills. Fully installed from £4,599, no solar panels needed.
Learn more at haboenergy.co.uk →