CB Heating Ltd T/A EDF Heat Pumps

Proceed with caution The sales people at CB Heating are great - but it falls off a cliff once you put down a deposit. They use a ‘bait and switch’ approach to sizing your heat pump. We needed a big unit as we have a large house and the current 16kW unit was not doing what it needed to. They told us we would be fine with a 14kW unit. We were spun a yarn about how much more efficient it was, and how the app was so fantastic it would basically run itself. They had the age of our properly and the

We have had a very positive experience with CB Heating. We had a heat pump designed and installed by them. The communication has been very smooth. Thanks to Maxine and the rest of the team.

CB Heating installed a faulty air source heat pump system at my property. When I pointed out that it wasn't working as expected, they spent nine months telling me I didn't understand how heating systems worked. Turns out they'd installed it incorrectly. The cylinder leaked, the heating kicked in randomly for hours in the middle of the night (due to an incorrect "Zone 2" and the shower stopped working properly. Having stated that I wouldn't be liable for any costs up front from this company - I'

Reposting the one star as it seems my post from a couple of years ago and all historical reviews have been removed, wonder why?! “Highlights” of my experience with CBH in October 2022: - left without any heating after the system had been commissioned, freezing cold in October with three young kids - had to convince Clayton Browne (owner) that their system had never worked - posted on LinkedIn directly to him and his employees requesting help (as we were freezing!) and didn’t get anywhere with c