Castle Point Gas & Heating Co Ltd

I would like to sincerely thank Chris and his team for attending my property and completing a boiler replacement. After my local council left my family without heating and hot water for 10 days, the situation had become extremely stressful. Chris and his team were professional, responsive, and efficient, and they resolved an issue that had been ongoing for far too long. Their support made a real difference to my household, and we are very grateful for the service provided. I would highly recom

Castle Point Gas and Heating came out to install a new boiler in my 82 year old father's bungalow. Work was completed very well and the after-care has been most reassuring. When there was a small issue, the team came out the next day and Chris waited with my Dad and I until the plumber came back to sort it out. They also helped him set up his timer and phoned both myself and my father to check everything was working the next day. They've also kindly popped back to fix an issue with his kitchen t

After having my 4 year old boiler given its regular yearly service, a fault showed up the next day and I had no heating or hot water. Phoned the company to ask for help that day, as something had clearly happened as a result of the visit . No luck there! 😪 Service department person who answered the phone was the most unhelpful person I've met so far...asking me if I'd tried resetting it myself...I'm not an engineer...telling me I'd have to pay for a call out and all charges...really? Shouting

I am happy to proudly recommend the Castle Point, Gas & Heating Co. From the moment I spoke to lovely Eileen in the office I knew that things were going to go well. Paul the inspector is an equally friendly person and a great ambassador for the team. James & Dan worked very hard and efficiently and had removed the old boiler and 6 rads & replaced them with new all before 1pm. Luke the electrician is another great member of the team - his work is excellent and very precise. All three men were wai

Brad and Guy done an excellent job of fitting a new boiler and 7 new radiators. They put dust sheets down in all the rooms and on the stairs. Explained everything that they were doing and answered any questions that we had very clearly. Cleared up any mess and took it away.