AES Smart Metering Ltd

Horrid experience with this company. The engineer was unable to find parking and was unable to complete my job. I booked a day off from work to be at home! I found out that AES penalise the engineers if they cant complete the job when its out of their control. I feel sorry for their gas engineers! Must be a horrible company to work for - The reviews sum them up!

My experience with AES-Smart Metering Ltd. was deeply disappointing and highlighted a complete lack of professionalism and respect for customers' homes. The issues began the moment the engineer arrived. He walked straight onto my driveway and started opening the gas box without knocking or introducing himself. I had to approach him to start a conversation, and even then, I was met with an indifferent groan rather than a polite greeting. When I asked if everything was alright, he mentioned he mi

Driver using his phone on the M6, veering around in lane (look how far to the left he is!) and leaving about an 80 yard gap from the car in front in congestion. Good advert for the company

My energy supplier appointed me this company to fit a new electric meter as mine is faulty. Managed to get an appointment on my week off from work, so I was very lucky. Was up from the crack of dawn because my appointment was scheduled between 8am to 12pm. Got round to 11am and had a phone call from the company to ask if I was at home, which I stated I was and had been for the last 3 days. Apparently the guy turned up and phoned me to let me know he was there. I received NO call. I had been look

My energy supplier sent this company to my home to install Smart Meters. Nobody attended at the appointed time slot so I contacted them and was advised that their portal showed the engineer “on site” but he wasn’t. An engineer arrived 45 minutes after my call , explaining that he had been taken off of another job to come to me. He was not happy. I showed him the location of my electric meter whereupon he sat on my solar battery and proceeded to have a heated telephone conversation about being ta